We currently ship all across Canada
Where do you ship to?
Shipping times & cost
Pick Up at Studio: Orders available for Pick Up at our Studio.
Local Delivery: Available for orders over $30 for a flat $5 delivery fee.
Free Shipping: Orders $70 and over (after any discounts) ship free.
Shipping Charges: Orders under $70 ship via Canada Post and will incur shipping costs based on the order size and shipping destination.
When your order ships you’ll be receive your tracking number(s) and will be able to track your shipment.
How do pots ship safely?
We pack our pots with the utmost care to ensure they remain securely in place during travel.
We are continuously testing and improving our shipping methods, however if your order was damaged along the way, email us at firstname.lastname@example.org and we'll gladly rectify the issue.
Can I ship to multiple addresses?
Each order may only ship to a single address. Orders shipping to multiple addresses must be purchased separately.
COVID-19 shipping precautions
We've implemented regulated social distancing practices across our office and shipping facilities.
If you've selected Local Delivery we will text you when we're near your location and drop off the package at your front door for contactless delivery.
If you've selected Local Pickup, we can arrange contactless pickup. Email us to arrange: email@example.com
Do you accept Returns?
Can I return any pots? Yes. If you are not happy with your order, please email us and send photographs of the issue to firstname.lastname@example.org within 14 days of receiving your order.
What if my order is damaged?